Extranet

It is a part of the intranet of an organisation. This communication network is based on internet protocols (TCP/IP). Extranet’s job is to provide the firm’s customers and trading partners controlled access to its intranet. Therefore, extranet is a private network that shares operations and internal information of a firm securely with some authorized people that are not directly a part of the firm.

Few benefits of extranet are provided below:

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  • Extranet acts as a single interface between a company and its trading partners.
  • It helps improve customer service as it provides a platform to customers for resolving their complaints and queries.
  • It helps the company in automation. For e.g., when the inventory levels drops, it automatically places a new order.
  • It reduces paperwork for the firm since it allows the firm to share information with its trading partners online.

 

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