Grievance is feeling of dissatisfaction or injustice experienced by an employee within an organization. It is directly related to employees’ job and is expressed through a formal procedure by sending a letter or a mail to the management explaining the problem.
Common causes of grievances
Most of the employees face grievances related to pay and other monetary benefits which they are entitled to receive from the company. It includes issues related to salary hike, incentives and bonuses, or overtime payment etc.
It refers to unfavorable environment at work. If the working atmosphere is unfavorable due to any reasons like unsafe workplace or poor physical conditions, grievances will be raised by the employees.
The attitude and behavior of seniors needs to be good and professional towards employees so that a healthy working environment can be maintained. But when the seniors are behaving rudely or biased and showing favoritism, discrimination or nepotism on any basis, the grievances will arise.
Grievances will rise if the revised company policies are not in benefits of the employees. It includes dissatisfaction regarding increased working hours, poor safety measures, medical facilities or reduced promotions.